Marketo support is available to you to help you troubleshoot your app-SDK integration. To begin the process, please enter a support case or send an email. In your support case or email, describe the issue in as much detail as possible and provide instructions on how to reproduce the issue. If you have isolated the code that is causing the issue, include the code snippet as well.
Also, please include the following to help us track down the issue:
- MME SDK version number or PhoneGap plugin version number
- iOS or Android version (e.g. 8.0.3)
- Device model (e.g. iPhone 5, iPad 2)
- For iOS developers, your Xcode version number and the Xcode log console output that shows the stack trace and errors